Customer: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.
Benefits and Services: www.sopara.com provides Customers with :
Content: All the elements constituting the information present on the Site, in particular texts – images – videos.
Customer information: Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by www.sopara.com for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user connecting, using the above-mentioned site.
Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of individuals to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)
1. Presentation of the website.
Under Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, it is specified to users of the website www.sopara.com the identity of the various stakeholders in its implementation and monitoring:
Owner: SARL SOPARA Capital of 56 000,00 € VAT number: FR64957525785 – 27 Rue des Bruyères, 69330 Pusignan
Person in charge of publication: Antoine CONIGLIO – email@example.com
The person responsible for publication is a natural person or a legal entity.
Webmaster: SWAT – hello(at)swat(dot)studio
Host: INFOMANIAK NETWORK SA – 26, Avenue de la Praille – 1227 Carouge | Geneva – SWITZERLAND
Data Protection Officer: Antoine CONIGLIO – firstname.lastname@example.org
2. General conditions of use of the site and the proposed services.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations.
The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.
The use of the site www.sopara.com implies full acceptance of the general conditions of use described below. These conditions of use may be modified or completed at any time, so users of the www.sopara.com website are invited to consult them regularly.
This website is normally accessible to users at all times. An interruption for technical maintenance may be decided by www.sopara.com, which will endeavour to inform users of the dates and times of the intervention beforehand.
The website www.sopara.com is updated regularly by www.sopara.com. In the same way, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to take note of them.
3. Description of services provided.
The website www.sopara.com aims to provide information about all the company’s activities.
www.sopara.com strives to provide on the site www.sopara.com information as accurate as possible. However, it cannot be held responsible for omissions, mistakes or
Inaccuracies and shortcomings in the updating, whether they are of its own making or of the making of third-party partners who provide it with this information.
All the information on the www.sopara.com website is given as an indication, and is likely to evolve. Furthermore, the information on the www.sopara.com website is not exhaustive. They are given subject to changes that have been made since they were put online.
4. Contractual limitations on technical data.
The website cannot be held responsible for any material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent hardware, free of viruses and with a last generation updated browser
The site www.sopara.com is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection (RGPD: No. 2016-679)
The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. Nevertheless, the Service Provider reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructure, in the event of a failure of its infrastructure or if the Services generate traffic deemed abnormal.
www.sopara.com and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
www.sopara.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the Internet site, in particular the texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, except prior written authorization of: www.sopara.com.
Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of liability.
www.sopara.com cannot be held responsible for any direct or indirect damage caused to the user’s equipment when accessing the website www.sopara.comThe use of the website is subject to the following conditions: – The use of the website is not allowed, and results either from the use of a material that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.
www.sopara.com cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the www.sopara.com website .
Interactive spaces (possibility to ask questions in the contact area) are available to users. www.sopara.com reserves the right to remove, without prior notice, any content deposited in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. If necessary, www.sopara.com also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of message with racist, injurious, defamatory, or pornographic character, whatever the support used (text, photograph?).
7. Personal data management.
The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).
7.1 Persons responsible for the collection of personal data
For the Personal Data collected within the framework of the creation of the personal account of the User and of his navigation on the Site, the person in charge of the treatment of the
Personal Data is: SARL SOPARA. www.sopara.com is represented by Antoine CONIGLIO, its legal representative
As the person in charge of the treatment of the data which it collects, www.sopara.com makes a commitment to respect the framework of the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers with complete information on the processing of their personal data, once their consent has been collected, and to maintain a register of the processing in accordance with the reality.
Whenever www.sopara.com processes Personal Data, www.sopara.com takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which www.sopara.com processes it.
7.2 Purpose of the data collected
www.sopara.com may process all or part of the data:
- to allow navigation on the Site and the management and traceability of services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)
- to improve navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on <ahref=”www.sopara.com”>www.sopara.com: email address
- to conduct communication campaigns (sms, email): phone number, email address
www.sopara.com does not market your personal data which are thus only used by necessity or for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, the Users of www.sopara.com have the following rights:
- right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of Users’ data right of blocking or deletion of Users’ personal data (article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
- the right to withdraw consent at any time (Article 13-2c GDPR)
- the right to limit the processing of Users’ data (Article 18 GDPR)
- right to object to the processing of User data (Article 21 RGPD)
- the right to portability of the data provided by the Users, when such data are subject to automated processing based on their consent or on a contract (article 20 RGPD)
- right to define the fate of the data of the Users after their death and to choose to whom www.sopara.com will have to communicate (or not) their data to a third party that they will have beforehand designated
As soon as www.sopara.com has knowledge of the death of a User and in the absence of instructions of its share, www.sopara.com commits itself destroying its data, except if their conservation proves to be necessary at evidential ends or to answer a legal obligation.
SARL SOPARA – DPO, Antoine CONIGLIO
27 Rue des Bruyères, 69330 Pusignan.
In this case, the User must indicate the Personal Data that he/she would like www.sopara.com to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on www.sopara.com by law, in particular with regard to the retention or archiving of documents. Finally, Users of www.sopara.com may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
www.sopara.com ref rains from processing, hosting or transferring the Information collected on its Customers towards a country located outside the European Union or recognized as “not adequate” by the European Commission without informing the customer beforehand. However, www.sopara.com remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).
www.sopara.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or the confidentiality of the Customer’s Information is brought to the attention of www.sopara.com, the latter shall inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore www.sopara.com does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of www.sopara.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of www.sopara.com are mainly the agents of our customer service.
7.5 Types of Data Collected
For users of the www.sopara.com website , we collect the following data, which are essential for the operation of the service, and which will be kept for a maximum period of 36 months after the end of the contractual relationship:
8. Incident Notification
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.
No personal information of the user of the site www.sopara.com is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium to third parties. Only the hypothesis of the repurchase of www.sopara.com and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in its turn held of the same obligation of conservation and modification of the data with respect to the user of the www.sopara.com site .
To ensure the security and confidentiality of Personal Data and Personal Health Data, www.sopara.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, www.sopara.com takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links, cookies and internet tags
The site www.sopara.com contains a number of hyperlinks to other sites, set up with the authorization of www.sopara.com. However, www.sopara.com does not have the possibility of checking the contents of the sites thus visited, and consequently will not assume any responsibility of this fact.
Unless you choose to disable cookies, you agree that the site may use them. You can deactivate these cookies at any time and free of charge from the
The deactivation possibilities offered to you are recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies will not damage the User’s terminal in any way.
www.sopara.com is likely to process the information of the User concerning his visit of the Site, such as the consulted pages, the carried out research. This information allows www.sopara.com to improve the content of the Site, the navigation of the User.
Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The user can also configure his navigation software so that the acceptance or refusal of Cookies is proposed punctually, before a Cookie is likely to be recorded in his terminal. www.sopara.com informs the User that, in this case, it is possible that the functionalities of its navigation software are not all available.
If the User refuses to accept the storage of Cookies in his/her terminal or browser, or if the User deletes those stored there, the User is informed that his/her navigation and experience on the Site may be limited. This could also be the case when www.sopara.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
If necessary, www.sopara.com declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly proposed by www.sopara.com, resulting from (i) the refusal of Cookies by the User (ii) of the impossibility for www.sopara.com to record or consult the Cookies necessary for their functioning because of the choice of the User. For the management of Cookies and User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will show how the User can change his or her wishes regarding Cookies.
At any time, the User can choose to express and modify his wishes regarding Cookies. www.sopara.com may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus on the www.sopara.com or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the Website or mobile application of www.sopara.comTwitter, Facebook, Linkedin and Google Plus can also deposit cookies on your terminals (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the Website or the mobile application of www.sopara.com. At any time, the User may nevertheless withdraw his consent to the deposit of this type of cookie by www.sopara.com.
Article 9.2. INTERNET TAGS
www.sopara.com may occasionally employ web beacons (also known as “tags,” or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User’s IP address) in a foreign country.
These tags are placed both in the online advertisements allowing users to access the Site, and on the various pages of the Site.
This technology allows www.sopara.com to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for www.sopara.com, and provide other services relating to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute in connection with the use of the site www.sopara.com is subject to French law.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Lyon.